Shipping policy
Made when you order. Shipped with care.
Everything about rates, fulfillment, transit, and what happens if something goes wrong — in one place.
United States — shipping rates
Posters (matte prints, common sizes like 8×10, 11×14, 12×16)
- Standard: $7.49 for the first print, $1.09 each additional
- After it ships: usually 3–8 business days
Mugs (11 oz)
- Standard: $6.99 for the first mug, $3.09 each additional
- After it ships: usually 2–5 business days
Alaska, Hawaii, and Puerto Rico often take longer after ship (about 7–12 business days).
Exact shipping is calculated at checkout for your items and address — that’s always the current price. Rates can change.
Where we ship
We currently ship within the United States.
Fulfillment
Prints are made to order. Please allow 2–5 business days for production and to receive your shipment confirmation with tracking. Weekends, holidays, and busy drops can add a little time.
Custom commissions follow a different path (questionnaire, then drawing, then ship). See the commission product page, or email coasterexpressions@gmail.com.
Frames are not included unless a product says otherwise.
Transit times
When your order ships, you’ll get a confirmation email with tracking. Tracking can take up to 72 hours to update after the first scan.
From order to doorstep, most orders land in about 1–2 weeks.
Estimates only — not guaranteed. Holidays and carrier delays happen.
Lost or delayed packages
Carriers are imperfect. A package that looks stuck often still arrives.
- Please wait 20 calendar days from the first tracking scan before filing a lost-package claim.
- On day 20, email coasterexpressions@gmail.com with your order number.
- We’ll take it from there and make it right.
If tracking shows a delay and you have questions sooner, you can also contact the carrier on the label.
Damaged or wrong item
Check your order when it arrives. If it’s defective, damaged in transit, or not what you ordered, email coasterexpressions@gmail.com within 7 days of delivery with your order number and photos. We’ll replace it or otherwise make it right.
Changed your mind? See our Refund policy.
Questions
coasterexpressions@gmail.com — happy to help.