World Wide Shipping

Our goal is to ship as quickly as possible but due to many ongoing pandemic-related issues with mailing services, there may be some unforeseen delays in the shipping process.

Supporting Our Community

A portion of the proceeds from your order goes to support other independent artists and local community charities here in Texas.

Transit times

Shipment transit times vary by courier, level of service, and distance our USA providers

When your order is shipped, you will receive a shipping confirmation email with your tracking number. Tracking data sometimes can take up to 72 hours to sync in the carriers database.

U.S. orders:

• via USPS typically arrive within 5-14 business days.*
• via UPS typically arrive in 3-5 business days.*

International orders:

• via USPS typically arrive within 12 weeks.*
• via UPS typically arrive in 2-5 business days.*

*Please note: there are cases with both domestic and international shipments where it takes even longer due to delays and circumstances that are out of our control.

Unfortunately, we cannot guarantee delivery by a specific date.

Lost Package Claims

In case the package has been lost, the first thing to do is to check whether the submitted address is 100% accurate. Even a single missing letter or number can cause a delivery failure.

If the address is correct, please make sure to contact the local post office (or advise the customer to do so). Occasionally, we see that upon arriving at the destination city, the package is stored at the local post office and the recipient has to collect the package from there.

After both of these steps have been completed, please reach out to us. We will investigate it further and offer a free replacement if we determine that there was no error on your part.